Frequently Asked Questions
What are the dimensions of the unit?
How often does the unit report?
What do the lights on the device mean?
Can I cover up the lights on the device?
Are volume discounts available?
Do the devices come with a warranty?
Can I view the tracking from my phone?
Can I create custom reports?
My trucks are several years old. Can I still install Geomoto?
What if I don't have an OBD port on my vehicle?
Can I get e-mail reports of speeding drivers?
Can I view my vehicles from any internet enabled computer?
Will I receive free software updates?
Is this a satellite-based vehicle tracking system?
Is the geomoto software GPS based?
Do your units work anywhere in the U.S.?
Is there an external antenna that attaches to your device?
Does the device need to be recharged at any time after connected?
What type of mapping does geomoto use?
What happens if the device is unplugged by one of my drivers?
Question not covered? Please contact us.
Our fleet tracking unit is 1 3/4 inches wide x 2 1/8 inches long x 1 inch high. [Back to top.]
- When the vehicle is running the unit will report every 30-45 seconds.
- When the vehicle is off, the unit will report once every hour.
- O = Power On
- C = Cellular Connection Active
- G = GPS Connection Active
The lights can be covered up very easily and this has no effect on the device's performance. [Back to top.]
Yes volume discounts are available. Please call 214.663.1815 for more information. [Back to top.]
Yes there is a one year warranty on the device. [Back to top.]
Yes, there is a mobile version of the geomoto application that can be viewed from any mobile phone with internet connectivity. [Back to top.]
Yes, we have reports available that export to a .csv file (excel document, word document, etc.) [Back to top.]
The device displayed on our site can be installed in any vehicle manufactured 1996 or later. There is a government mandate for all vehicles manufactured at this date or later to have the exact OBD port in the vehicle. For older vehicles please see question below. [Back to top.]
We do have another device available for older vehicles. Please call for more information. [Back to top.]
Yes, you have options to get email alerts for speeding, if device is unplugged, geofence crossings and more. [Back to top.]
Yes, you can as long as it is connected to the internet. Of course it is worth noting that the faster the connection speed, the faster our software will run. So, for example, broadband will be much faster than a dial-up connection. [Back to top.]
Yes! Plus, because our software is web-based you don't have to worry about CDs and installing upgrades, they appear when you login. [Back to top.]
Yes, Meaning, the tracking unit is located by Satellite and sends the information to our servers via the GPRS Data Network. [Back to top.]
Yes, vehicle locations and times are pinpointed from the Global Position System satellites and relayed to our data centers over the GPRS network in real time. [Back to top.]
Yes. Everywhere in all 50 states, Canada and Mexico. (Special rates apply for Canada) [Back to top.]
No. the Antenna is internal within the device. [Back to top.]
No, the device is charged by the vehicle and never needs to be charged after it is installed.
geomoto uses Google mapping which includes a standard map, satellite, and hybrid (lays map over satellite image). [Back to top.]
You will get a "Device Offline" email notification and it will also be recorded in your application when and where this happened. [Back to top.]
Question not covered? Please contact us.
